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Contents

  1. Preface
  2. Chapter 1 Understanding an Overview of the SPARC M12/M10
    1.  1.1 Basics of the SPARC M12/M10
    2. Click 1.2 Basics of the XSCF Firmware
    3. Click 1.3 Network Configuration
    4.  1.4 Basics of Hypervisor
    5.  1.5 Basics of Oracle VM Server for SPARC
    6.  1.6 Basics of OpenBoot PROM
  3. Chapter 2 Logging In/Out of the XSCF
    1. Click 2.1 Connecting the System Management Terminal
    2. Click 2.2 Logging In to the XSCF Shell
    3.  2.3 Logging Out from the XSCF Shell
    4. Click 2.4 Logging In to XSCF Web
    5.  2.5 Logging Out From XSCF Web
    6.  2.6 Number of Connectable Users
  4. Chapter 3 Configuring the System
    1. Click 3.1 Preliminary Work for XSCF Setup
    2. Click 3.2 Understanding the Contents of the XSCF Firmware Settings
    3.  3.3 Setting Up From the XSCF Shell
    4.  3.4 Setting Up From XSCF Web
    5. Click 3.5 Creating/Managing XSCF Users
    6. Click 3.6 Setting the XSCF Time/Date
    7. Click 3.7 Configuring the SSH/Telnet Service for Login to the XSCF
    8. Click 3.8 Configuring the HTTPS Service for Login to the XSCF
    9. Click 3.9 Configuring the XSCF Network
    10. Click 3.10 Configuring Auditing to Strengthen XSCF Security
  5. Chapter 4 Configuring the System to Suit the Usage Type
    1. Click 4.1 Setting/Checking the System Altitude
    2. Click 4.2 Controlling System Start
    3. Click 4.3 Enabling/Disabling Dual Power Feed
    4. Click 4.4 Reducing Power Consumption
    5. Click 4.5 Connecting a DVD Drive
    6. Click 4.6 Using Remote Storage
  6. Chapter 5 CPU Activation
    1.  5.1 Basic Concepts of CPU Activation
    2.  5.2 CPU Activation Key
    3. Click 5.3 Adding CPU Core Resources
    4. Click 5.4 Deleting CPU Core Resources
    5. Click 5.5 Moving CPU Core Resources
    6. Click 5.6 Displaying CPU Activation Information
    7. Click 5.7 Saving/Restoring CPU Activation Keys
    8. Click 5.8 Troubleshooting CPU Activation Errors
    9.  5.9 Important Notes about CPU Activation
  7. Chapter 6 Starting/Stopping the System
    1. Click 6.1 Starting the System
    2. Click 6.2 Stopping the System
    3.  6.3 Rebooting the System
    4.  6.4 Suppressing Starting Oracle Solaris at Power-on
  8. Chapter 7 Controlling Physical Partitions
    1.  7.1 Configuring a Physical Partition
    2. Click 7.2 Setting the Physical Partition Operation Mode
    3.  7.3 Powering On a Physical Partition
    4.  7.4 Powering Off a Physical Partition
    5.  7.5 Changing the Configuration of a Physical Partition
  9. Chapter 8 Controlling Logical Domains
    1.  8.1 Configuring a Logical Domain
    2. Click 8.2 Configuring the Oracle Solaris Kernel Zone
    3. Click 8.3 Switching to the Control Domain Console From the XSCF Shell
    4. Click 8.4 Returning to the XSCF Shell From the Control Domain Console
    5.  8.5 Starting a Logical Domain
    6.  8.6 Shutting Down a Logical Domain
    7. Click 8.7 Ordered Shutdown of Logical Domains
    8.  8.8 Checking CPU Activation Information
    9. Click 8.9 Setting the OpenBoot PROM Environment Variables of the Control Domain
    10. Click 8.10 Domain Console Logging Function
    11.  8.11 Changing the Configuration of a Logical Domain
    12.  8.12 Setting the Logical Domain Time
    13. Click 8.13 Collecting a Hypervisor Dump File
    14. Click 8.14 Managing Logical Domain Resources Associated with CPU Sockets
    15. Click 8.15 Setting the Physical Partition Dynamic Reconfiguration Policy
    16. Click 8.16 Setting the Maximum Page Size of a Logical Domain
  10. Chapter 9 Managing the Systems Daily
  11. Chapter 10 Preparing/Taking Action for Failures
    1.  10.1 Learning about Troubleshooting and Related Functions
    2. Click 10.2 Receiving Notification by E-mail When a Failure Occurs
    3. Click 10.3 Monitoring/Managing the System Status With the SNMP Agent
    4. Click 10.4 Monitoring the System
    5.  10.5 Understanding the Failure Degradation Mechanism
    6. Click 10.6 Checking Failed Hardware Resources
    7. Click 10.7 Setting Automatic Replacement of Failed CPU Cores
    8.  10.8 Setting Recovery Mode
    9.  10.9 Setting Up a Redundant Component Configuration
    10. Click 10.10 Saving/Restoring XSCF Settings Information
    11. Click 10.11 Saving/Restoring Logical Domain Configuration Information in the XSCF
    12. Click 10.12 Saving/Restoring Logical Domain Configuration Information in an XML File
    13. Click 10.13 Saving/Restoring the OpenBoot PROM Environment Variables
    14.  10.14 Saving/Restoring the Contents of a Hard Disk
    15.  10.15 Resetting a Logical Domain
    16. Click 10.16 Causing a Panic in a Logical Domain
    17.  10.17 Resetting a Physical Partition
    18. Click 10.18 Returning the Server to the State at Factory Shipment
    19.  10.19 Collecting a Crash Dump File Using Deferred Dump
  12. Chapter 11 Checking the System Status
    1. Click 11.1 Checking the System Configuration/Status
    2. Click 11.2 Checking a Physical Partition
  13. Chapter 12 Checking Logs and Messages
    1. Click 12.1 Checking a Log Saved by the XSCF
    2. Click 12.2 Checking Warning and Notification Messages
  14. Chapter 13 Switching to Locked Mode/Service Mode
    1.  13.1 Understanding the Differences Between Locked Mode and Service Mode
    2.  13.2 Switching the Operating Mode
  15. Chapter 14 Configuring a Highly Reliable System
    1. Click 14.1 Configuring Memory Mirroring
    2. Click 14.2 Configuring Hardware RAID
    3.  14.3 Using the LDAP Service
    4.  14.4 Using SAN Boot
    5.  14.5 Using iSCSI
    6. Click 14.6 Remote Power Management for the SPARC M12/M10 and I/O Devices
    7.  14.7 Using an Uninterruptible Power Supply
    8. Click 14.8 Using Verified Boot
  16. Chapter 15 Expanding the System Configuration
    1.  15.1 Changing the Virtual CPU Configuration
    2.  15.2 Changing the Memory Configuration
    3. Click 15.3 Dynamic Reconfiguration Function for PCIe Endpoint Devices
    4. Click 15.4 Using the PCI Expansion Unit
    5.  15.5 Expanding the SPARC M12-2S/M10-4S
  17. Chapter 16 Updating the XCP Firmware
    1. Click 16.1 Basics of Firmware Update
    2. Click 16.2 Before Updating Firmware
    3.  16.3 Update Flow
    4.  16.4 Preparing an XCP Image File
    5. Click 16.5 Updating Firmware
    6.  16.6 Updating Firmware From XSCF Web
    7. Click 16.7 Firmware Version Matching with Parts Addition/Replacement
    8.  16.8 Trouble During Firmware Update
    9.  16.9 FAQ Relating to Firmware Update
  18. Chapter 17 Updating Oracle Solaris and Oracle VM Server for SPARC
  19. Chapter 18 Troubleshooting
    1.  18.1 Troubleshooting for the XSCF
    2.  18.2 Precautions Concerning Using the RESET Switch
    3.  18.3 Frequently Asked Questions / FAQ
    4.  18.4 System Troubleshooting With the XSCF
  20. Appendix A Lists of SPARC M12/M10 System Device Paths
    1.  A.1 SPARC M12-1 Device Paths
    2. Click A.2 SPARC M12-2 Device Paths
    3. Click A.3 SPARC M12-2S Device Paths
    4.  A.4 SPARC M10-1 Device Paths
    5. Click A.5 SPARC M10-4 Device Paths
    6. Click A.6 SPARC M10-4S Device Paths
  21. Appendix B Identifying an SAS2 Device Based on a WWN
    1.  B.1 World Wide Name (WWN) Syntax
    2.  B.2 Overview of probe-scsi-all Command Output
    3. Click B.3 Identifying a Disk Slot by Using the probe-scsi-all Command
    4. Click B.4 Identifying Disk Slot
  22. Appendix C List of the XSCF Web Pages
    1.  C.1 Overview of the Pages
    2.  C.2 Understanding the Menu Configuration
    3. Click C.3 Available Pages
  23. Appendix D XSCF MIB Information
    1.  D.1 MIB Object Identification
    2.  D.2 Standard MIB
    3. Click D.3 Extended MIB
    4.  D.4 Traps
  24. Appendix E SPARC M12/M10 System-specific Functions of Oracle VM Server for SPARC
    1.  E.1 Ordered Shutdown of Logical Domains
    2.  E.2 CPU Activation Support
    3. Click E.3 Checking Failed Resources
    4.  E.4 Automatic Replacement of Failed CPUs
    5.  E.5 Hypervisor Dump
    6.  E.6 Domain Console Logging Function
    7.  E.7 CPU Socket Restrictions
  25. Appendix F SAS2IRCU Utility Command Examples
    1.  F.1 Displaying a List of SAS Controllers Recognized by sas2ircu
    2.  F.2 Displaying the Information of a Hardware RAID Volume
    3.  F.3 Adding a Hardware RAID Volume
    4.  F.4 Displaying the Configuration Status of a Hardware RAID Volume
    5.  F.5 Creating a Hot Spare of a Hardware RAID Volume
    6.  F.6 Deleting a Hot Spare of a Hardware RAID Volume
    7.  F.7 Deleting a Hardware RAID Volume
    8.  F.8 Identifying the Faulty Disk Drive of a Hardware RAID Volume
  26. Appendix G SPARC M12-1/M10-1 XSCF Startup Mode Function
    1. Click G.1 Function Overview
    2. Click G.2 Restrictions and Notes
    3.  G.3 Configuration Procedure
  27. Appendix H OpenBoot PROM Environment Variables and Commands
    1.  H.1 SCSI Device Display
    2.  H.2 Unsupported OpenBoot PROM Environment Variables
    3.  H.3 Unsupported OpenBoot PROM Commands
    4.  H.4 Behavior With the Security Mode Enabled
  28. Appendix I How to Specify the Boot Device
    1.  I.1 Device Path of the Internal Storage
    2.  I.2 Method of Specification With a PHY Number
    3.  I.3 Method of Specification With a Target ID
    4.  I.4 Method of Specification With an SAS Address
    5.  I.5 Method of Specification With a Volume Device Name
    6.  I.6 Notes About the Device Alias net of the SPARC M12 Without On-Board LAN
  29. Appendix J Lists of DVD Drive Aliases
    1. Click J.1 External DVD Drive Aliases
    2. Click J.2 Remote Storage DVD Drive Aliases
  30. Appendix K CPU Activation Interim Permit
    1.  K.1 What is the CPU Activation Interim Permit?
    2.  K.2 Terms of Use of the CPU Activation Interim Permit and Precautions
    3. Click K.3 Related Commands
    4. Click K.4 Flows and Procedures for Using a CPU Activation Interim Permit
    5. Click K.5 Event Notification of the CPU Activation Interim Permit
    6. Click K.6 Other Important Notes

18.1 Troubleshooting for the XSCF


18.1 Troubleshooting for the XSCF
This section describes problems that may occur during use of the XSCF, and how to solve the problems.
Login to the XSCF Not Possible
  1. Check whether the user name entered for login is correct.
  2. Check whether the password used is correct.
  3. Check the number of the users currently connected to the XSCF. For details of the number of users, see "2.6 Number of Connectable Users."
Forgotten Login Password for the XSCF
  1. Ask the system administrator to reset the password. A system administrator who has the platadm or useradm user privilege can reset the password by using the password command.
  2. If the system administrator forgets the login password, log in using the "default" account, and set the password again by using the password command. For details on login authentication with the "default" account, see "Performing an Initial System Diagnosis" in the Installation Guide for your server.
XSCF Cannot be Connected via the Serial Port
  1. Check whether the terminal software is connected to the serial port.
  2. Check the terminal software setting (baud rate of 9600 bps, delay of other than 0, etc.) For details of settings, see "2.2.1 How to Log In to the XSCF Shell With a Serial Connection."
Note - If the XSCF connection fails even after you have performed the measures above, the problem could be solved by pressing the RESET switch on the rear panel. For details, see "18.2 Precautions Concerning Using the RESET Switch."
XSCF Cannot be Connected Using Telnet via the XSCF-LAN
  1. Check whether the LAN cable between the XSCF shell terminal and server is correctly connected.
  2. Check whether the terminal software is connected to the Telnet port.
  3. Use the shownetwork command to check whether the XSCF-LAN is enabled.
  4. Use the showtelnet command to check whether the Telnet service is enabled.
  5. Confirm that the entered IP address and port number do not differ from the settings.
  6. Confirm that the number of connections via Telnet/SSH does not exceed the upper limit. For details of the upper limit, see "2.6 Number of Connectable Users."
  7. If necessary, use the console on a PC connected directly to the XSCF through the serial port to log in to the XSCF shell, and check the XSCF-LAN settings by using the shownetwork command.
Note - If the XSCF connection fails even after you have performed the measures above, the problem could be solved by pressing the RESET switch on the rear panel. For details, see "18.2 Precautions Concerning Using the RESET Switch."
XSCF Cannot be Connected Using SSH via the XSCF-LAN
  1. Confirm that the LAN cable between the XSCF shell terminal and the server is correctly connected.
  2. Execute the shownetwork command to confirm that the XSCF-LAN setting is enabled.
  3. Execute the showssh command to confirm that the SSH service is enabled.
  4. Confirm that the entered IP address and port number do not differ from the settings.
  5. Confirm that the number of connections via Telnet/SSH does not exceed the upper limit. For details of the upper limit, see "2.6 Number of Connectable Users."
  6. If necessary, use the console on a PC connected directly to the XSCF through the serial port to log in to the XSCF shell, and check the XSCF-LAN settings by executing the shownetwork command.
  7. Confirm that the host key setting is correct. Note that replacing an XSCF unit returns the host key to the preset key on the XSCF.
  8. Confirm that the client software has the correct settings.
Note - If the XSCF connection fails even after you have performed the measures above, the problem could be solved by pressing the RESET switch on the rear panel. For details, see "18.2 Precautions Concerning Using the RESET Switch."
Unknown XSCF IP Address
  1. Use the shownetwork command to check the current network configuration. If the address has not been set, notify the network administrator to check the settings.
  2. If necessary, use the console on a PC connected directly to the XSCF through the serial port to log in to the XSCF shell, and check the XSCF-LAN settings by using the shownetwork command.
XSCF Shell Terminal or Domain Console Suddenly Disconnected
  1. After the setnetwork, setroute, sethostname, setnameserver, and setsscp commands related to the XSCF network were executed by another user, the applynetwork and rebootxscf commands may have been executed. Alternatively, the flashupdate command may have been executed. To use the XSCF, establish another connection, and log in again.
  2. The setdate or switchscf command with respect to the XSCF may have been executed by another user. To use the XSCF, establish another connection, and log in again.
  3. If the XSCF shell is left unused for a specific duration after login, the XSCF automatically terminates the shell. This forced termination occurs after that length of time has elapsed, only if the time monitoring function is enabled and the length of time is set for this function in the XSCF settings.
  4. Oracle Solaris Secure Shell or the SSH client of OpenSSH is disconnected by the input of the escape character (e.g., "#") and "." (period) key that were set by the client. If the escape character of Oracle Solaris Secure Shell or the SSH client of OpenSSH has the same setting as the escape character that has been set by the console command, the terminal is disconnected. Therefore, change either of the setting values. For details, see the SSH client manual.
Server Power-on/off Operation Not Possible
  1. The power-on/off operations for the whole system are not available for operations with a user privilege other than the platadm or fieldeng privilege. For details of user privileges, see "3.5.3 Types of User Privilege."
XSCF User Cannot be Added
  1. Check the registered number of XSCF users. For details of the registered number, see "2.6 Number of Connectable Users." Alternatively, notify the system administrator.
No E-mail Notification From the XSCF
  1. The XSCF does not necessarily report all events. It sends e-mails for parts failures, authentication failure events, etc. To check for the intended notification in the error log or among the reported events in the event log, see "12.1 Checking a Log Saved by the XSCF."
  2. Use the showemailreport command to check whether enabled is the setting.  If no e-mail has arrived, check whether an error e-mail was sent to the error e-mail notification recipient, or check the errors recorded in the error log.
  3. If a mobile phone is used to receive such e-mails, check the mobile phone settings for any receiving limit on its e-mail address.
Top Page of XSCF Web Not Accessible
  1. Use the showhttps command to check whether XSCF Web is enabled.
  2. Check whether the entered URL is correct. (Examples include a missing "s" for https.)
  3. Check with the system administrator about permission settings for the IP address.
  4. Check whether the connection setting with TLS of the Web browser is enabled.
XSCF Web Window Not Displayed
  1. If the individual windows of XSCF Web do not appear after login from the top page of XSCF Web, JavaScript may be disabled in the Web browser settings. Enable JavaScript in the Web browser settings, and log in again.
  2. If pop-up windows are blocked by the Web browser settings, XSCF Web windows cannot appear. Check the Web browser settings.
Forgotten Password for XSCF Web
  1. XSCF Web authentication is the same as XSCF shell authentication. See the above "Forgotten Login Password for the XSCF."
Initial Access Failed After Login With XSCF Web
  1. Check whether cookies are accepted in the Web browser settings.
XSCF Web Not Displayed Correctly in the Web Browser Window
  1. Some versions of Web browsers may not correctly show the XSCF in their windows. See the supported browsers in "Web Browser" in the latest Product Notes for your server, and update the Web browser to the latest version.
Warning Displayed on XSCF Web
  1. Check the contents of the security warning, and stop the use of XSCF Web. Take appropriate action according to the contents of the checked warning. If the expiration time has passed, configure the HTTPS service of the XSCF again. For details of HTTPS service settings, see "3.8 Configuring the HTTPS Service for Login to the XSCF."
Displayed Message Regarding the NTP Server
  1. The following message regarding the NTP server might appear when the XSCF starts. It means there may be a time deviation from the XSCF because time synchronization failed between the NTP server and the XSCF.
NTP service failed to reach appropriate NTP server.
  1. If the physical partition starts in this situation, the logical domain time may shift.
    Set the XSCF time before starting the physical partition.
    For details, see "6.1.2 Setting the XSCF Time Before System Startup."
Other Troubles
  1. Notify the system administrator. If you need to collect/save an XSCF log, use XSCF shell commands to save the XSCF log. For details on how to save a log, see "12.1.15 Saving a Log to a File With Snapshot."

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