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Contents

  1. Preface
  2. Chapter 1 Before Starting Maintenance Work
    1.  1.1 Warning/Caution Indications
    2.  1.2 Warning Labels
    3.  1.3 Labels/Tags
    4.  1.4 Safety Precautions
    5.  1.5 Precautions on Static Electricity
    6.  1.6 Other Precautions
    7.  1.7 Emergency Power Off
  3. Chapter 2 Understanding the System Components
    1.  2.1 Identifying the Names and Locations of Components
    2. Click 2.2 Checking the Memory Configuration Rules
    3. Click 2.3 Confirming the Functions of the Operation Panel
    4. Click 2.4 Checking the LED Indications
    5. Click 2.5 Confirming the Types of Cable
  4. Chapter 3 Types of Maintenance
    1.  3.1 Types of Maintenance Supported in the SPARC M10-4/M10-4S
    2.  3.2 Active Maintenance
    3.  3.3 Inactive Maintenance
    4.  3.4 System-stopped Maintenance
  5. Chapter 4 Preparation and Precautions for Maintenance
    1. Click 4.1 Confirming the System Configuration
    2. Click 4.2 Troubleshooting
    3. Click 4.3 Maintenance Precautions
  6. Chapter 5 Preparations Required for Maintenance
    1.  5.1 Preparing Tools Required for Maintenance
    2.  5.2 Switching the Mode Switch to Service Mode
    3. Click 5.3 Checking the Operating Condition and Resource Usage Status
    4. Click 5.4 Preparations for Enabling Active Maintenance
    5.  5.5 Powering Off the Physical Partition Requiring Maintenance
    6. Click 5.6 Stopping the Entire System
    7.  5.7 Saving XSCF Setting Information
    8. Click 5.8 Releasing a SPARC M10-4/M10-4S FRU from the System with the replacefru Command
    9. Click 5.9 Accessing a FRU
  7. Chapter 6 Restoring the System
    1. Click 6.1 Restoring the Chassis
    2. Click 6.2 Incorporating a SPARC M10-4/M10-4S FRU into the System with the replacefru Command
    3. Click 6.3 Diagnosing a Replacement FRU
    4.  6.4 Restoring XSCF Setting Information
    5. Click 6.5 Incorporating a Chassis and I/O Device into a Physical Partition
    6.  6.6 Returning the Mode Switch to Locked Mode
    7.  6.7 Powering On the Physical Partition Requiring Maintenance
    8. Click 6.8 Starting the Entire System
  8. Chapter 7 Maintenance Flow
    1.  7.1 Maintenance Workflow
    2. Click 7.2 FRU Replacement Workflow
    3. Click 7.3 FRU Installation Workflow
    4. Click 7.4 FRU Removal Workflow
  9. Chapter 8 Maintaining the PCI Express Cards
    1.  8.1 Before Maintaining a PCI Express Card
    2.  8.2 PCI Express Card Configuration
    3.  8.3 FRU Removal and Installation Flow
    4. Click 8.4 Removing a PCI Express Card
    5. Click 8.5 Installing a PCI Express Card
  10. Chapter 9 Maintaining the CPU Memory Unit/Memory
    1.  9.1 Before Maintaining a CPU Memory Unit/Memory
    2. Click 9.2 Configuration of the CPU Memory Unit and Memory
    3.  9.3 Maintenance Precautions
    4.  9.4 FRU Removal and Installation Flow
    5. Click 9.5 Removing a CPU Memory Unit
    6.  9.6 Installing a PCI Express Cable
    7.  9.7 Switching the microSD Card
    8.  9.8 Removing Memory
    9.  9.9 Installing Memory
    10. Click 9.10 Installing a CPU Memory Unit
    11.  9.11 Checking the XCP Firmware Version
    12.  9.12 Checking the XCP Firmware Version (Building Block Configuration)
  11. Chapter 10 Maintaining the Internal Disks
    1.  10.1 Before Maintaining an Internal Disk
    2.  10.2 Configuration of the Internal Disks
    3.  10.3 FRU Removal and Installation Flow
    4.  10.4 Removing an Internal Disk
    5.  10.5 Installing an Internal Disk
  12. Chapter 11 Maintaining the Fan Units
    1.  11.1 Before Maintaining a Fan Unit
    2.  11.2 Configuration of the Fan Units
    3.  11.3 Removing a Fan Unit
    4.  11.4 Installing a Fan Unit
  13. Chapter 12 Maintaining the Power Supply Units
    1.  12.1 Before Maintaining a Power Supply Unit
    2.  12.2 Configuration of the Power Supply Units
    3.  12.3 Removing a Power Supply Unit
    4.  12.4 Installing a Power Supply Unit
  14. Chapter 13 Maintaining the PSU Backplane Unit/Operation Panel
    1.  13.1 Before Maintaining the PSU Backplane Unit/Operation Panel
    2.  13.2 Locations of the PSU Backplane Unit and Operation Panel
    3.  13.3 Maintenance Precautions
    4.  13.4 FRU Removal and Installation Flow
    5. Click 13.5 Removing the PSU Backplane Unit/Operation Panel
    6. Click 13.6 Installing the PSU Backplane Unit/Operation Panel
  15. Chapter 14 Maintaining the Crossbar Cables
    1.  14.1 Before Maintaining a Crossbar Cable
    2.  14.2 Configuration of the Crossbar Cable Connection Ports
    3.  14.3 Removing the Crossbar Cables
    4.  14.4 Installing the Crossbar Cables
  16. Chapter 15 Maintaining the Crossbar Units
    1.  15.1 Before Maintaining a Crossbar Unit
    2.  15.2 Configuration of the Crossbar Units
    3.  15.3 Removing a Crossbar Unit
    4.  15.4 Installing a Crossbar Unit
  17. Chapter 16 Maintaining the XSCF BB Control Cables
    1.  16.1 Before Maintaining an XSCF BB Control Cable
    2.  16.2 Configuration of the XSCF BB Control Ports
    3.  16.3 Removing an XSCF BB Control Cable
    4.  16.4 Installing an XSCF BB Control Cable
  18. Chapter 17 Maintaining the XSCF DUAL Control Cables
    1.  17.1 Before Maintaining an XSCF DUAL Control Cable
    2.  17.2 Configuration of the XSCF DUAL Control Ports
    3.  17.3 Removing an XSCF DUAL Control Cable
    4.  17.4 Installing an XSCF DUAL Control Cable
  19. Appendix A Component List
  20. Appendix B Component Specifications
    1.  B.1 CPU Memory Unit
    2.  B.2 Crossbar Unit
    3.  B.3 Power Supply Unit
    4.  B.4 Fan Unit
    5.  B.5 Internal Disk Drive
    6.  B.6 PCI Express Card
    7.  B.7 Backplanes
    8.  B.8 Operation Panel
  21. Appendix C Oracle Solaris Troubleshooting Commands
    1.  C.1 iostat Command
    2.  C.2 prtdiag Command
    3.  C.3 prtconf Command
    4.  C.4 netstat Command
    5.  C.5 ping Command
    6.  C.6 ps Command
    7.  C.7 prstat Command
  22. Appendix D External Interface Specifications
    1. Click D.1 Serial Port
    2.  D.2 USB Port
    3.  D.3 SAS Port
    4.  D.4 RESET Switch
  23. Appendix E Removing the Lithium Battery
    1.  E.1 Location of the Lithium Battery
    2.  E.2 Removing the Lithium Battery

C.3 prtconf Command


C.3 prtconf Command
The prtconf command displays the configured devices.
The prtconf command identifies hardware units recognized by Oracle Solaris.
When a software application experiences a hardware-related issue even though there is no hardware error, this command allows you to check whether Oracle Solaris recognizes the hardware and whether the hardware drivers are loaded.
Table C-3 lists the options of the prtconf command and how those options are useful for troubleshooting.
Table C-3  prtconf command options
Option Description Application
No options Displays the device tree for the devices recognized by Oracle Solaris. A hardware device is regarded as operating normally if it is recognized. If the message "(driver not attached)" is displayed for a device or a sub-device, the driver for the device is corrupted or does not exist.
-D
 Outputs content similar to that of no options but differs in that the displayed content contains device driver names. Allows you to check the driver necessary for Oracle Solaris to enable the device, or to view a list of drivers to be used.
-p
 Outputs content similar to that of no options but differs in that the display is simpler. Allows you to view the devices as a simple list.
-V
 Displays the version and date of the OpenBoot PROM firmware. Allows you to quickly check the firmware version.
The following example shows the output from the prtconf command.
# prtconf
System Configuration: Oracle Corporation sun4v
Memory size: 131304 Megabytes
System Peripherals (Software Nodes):

ORCL,SPARC64-X
scsi_vhci, instance #0
packages (driver not attached)
SUNW,builtin-drivers (driver not attached)
SUNW,probe-error-handler (driver not attached)
deblocker (driver not attached)
disk-label (driver not attached)
terminal-emulator (driver not attached)
dropins (driver not attached)
SUNW,asr (driver not attached)
kbd-translator (driver not attached)
obp-tftp (driver not attached)
zfs-file-system (driver not attached)
hsfs-file-system (driver not attached)
chosen (driver not attached)
openprom (driver not attached)
client-services (driver not attached)
options, instance #0
aliases (driver not attached)
memory (driver not attached)
virtual-memory (driver not attached)
iscsi-hba (driver not attached)
disk (driver not attached)
virtual-devices, instance #0
console, instance #0
rtc (driver not attached)
flashprom (driver not attached)
console (driver not attached)
channel-devices, instance #0
virtual-channel, instance #0
virtual-channel, instance #3
virtual-console-concentrator, instance #0
virtual-network-switch, instance #0
virtual-disk-server, instance #0
virtual-channel-client, instance #1
virtual-channel-client, instance #2
pciv-communication, instance #0
virtual-domain-service, instance #0
cpu (driver not attached)
cpu (driver not attached)
cpu (driver not attached)
cpu (driver not attached)
cpu (driver not attached)
------------------------Omitted------------------------

cpu (driver not attached)
cpu (driver not attached)
cpu (driver not attached)
pci, instance #0
pci, instance #0
pci, instance #1
pci, instance #2
scsi, instance #0
iport, instance #8
smp, instance #3
disk, instance #8
enclosure, instance #3
iport, instance #11
pci, instance #3
pci, instance #5
usb, instance #0
usb, instance #0
hub, instance #0
pci, instance #4
network, instance #0
network, instance #1
pci, instance #6
network, instance #2
network, instance #3
pci, instance #1
pci, instance #7
pci, instance #8
pci, instance #9
pci, instance #10
pci, instance #11
pci, instance #2
pci, instance #12
pci, instance #13
pci, instance #14
pci, instance #15
pci, instance #16
pci, instance #17
pci, instance #3
pci, instance #18
pci, instance #19
pci, instance #20
pci, instance #21
pci, instance #22
pci, instance #23
pci, instance #4
pci, instance #24
pci, instance #25
pci, instance #26
scsi, instance #1
iport, instance #6
smp, instance #1
disk, instance #6
enclosure, instance #1
iport, instance #9
pci, instance #27
pci, instance #29
usb, instance #1
usb, instance #1
hub, instance #2
pci, instance #28
network, instance #4
network, instance #5
pci, instance #30
network, instance #6
network, instance #7
------------------------Omitted------------------------

pci, instance #22
pci, instance #101
pci, instance #102
pci, instance #103
pci, instance #104
pci, instance #19
pci, instance #105
pci, instance #23
pci, instance #106
pci, instance #107
pci, instance #108
pci, instance #109
pci-performance-counters, instance #0
pci-performance-counters, instance #1
pci-performance-counters, instance #2
pci-performance-counters, instance #3
pci-performance-counters, instance #4
pci-performance-counters, instance #5
pci-performance-counters, instance #6
pci-performance-counters, instance #7
pci-performance-counters, instance #8
pci-performance-counters, instance #9
pci-performance-counters, instance #10
pci-performance-counters, instance #11
pci-performance-counters, instance #12
pci-performance-counters, instance #13
pci-performance-counters, instance #14
pci-performance-counters, instance #15
pci-performance-counters, instance #16
pci-performance-counters, instance #20
pci-performance-counters, instance #17
pci-performance-counters, instance #21
pci-performance-counters, instance #18
pci-performance-counters, instance #22
pci-performance-counters, instance #19
pci-performance-counters, instance #23
ramdisk-root (driver not attached)
os-io (driver not attached)
fcoe, instance #0
iscsi, instance #0
pseudo, instance #0
#

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