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Contents

  1. Preface
  2. Chapter 1 Before Starting Maintenance Work
    1.  1.1 Warning/Caution Indications
    2.  1.2 Labels/Tags
    3.  1.3 Safety Precautions
    4.  1.4 Notes Regarding Static Electricity
    5.  1.5 Other Precautions
    6.  1.6 Emergency Power Off
    7. Click 1.7 Important Information About the XCP Firmware
  3. Chapter 2 Understanding the PCI Expansion Unit Components
    1.  2.1 Identifying the Names and Locations of Components
    2. Click 2.2 Checking the Status With the LEDs
  4. Chapter 3 Types of Maintenance
    1.  3.1 Maintenance Types of the PCI Expansion Unit
    2.  3.2 Types of Maintenance for the Link Card
    3. Click 3.3 Types of Maintenance for the PCIe Card
  5. Chapter 4 Preparation and Precautions for Maintenance
    1. Click 4.1 Troubleshooting
    2. Click 4.2 Precautions for Maintenance
  6. Chapter 5 Preparations Required for Maintenance
    1.  5.1 Preparing Tools Required for Maintenance
    2.  5.2 Checking the PCI Expansion Unit Requiring Maintenance and the Destination Physical Partition
    3.  5.3 Checking the Firmware Version of the PCI Expansion Unit
    4. Click 5.4 Checking the Operating Condition and Resource Usage Status
    5. Click 5.5 Releasing the Link Card or PCIe Card From the System
    6.  5.6 Stopping the FRU Requiring Maintenance
    7. Click 5.7 Accessing a FRU
  7. Chapter 6 Understanding the Preparations for Restoring the System
    1. Click 6.1 Restoring the Chassis of the PCI Expansion Unit
    2.  6.2 Supplying Power to the FRU Requiring Maintenance
    3. Click 6.3 Mounting a Link Card or PCIe Card on the System
    4. Click 6.4 Restoring the Logical Domain to the Status It Had Before Maintenance
    5.  6.5 Turning Off the CHECK LED (Locator) of the PCI Expansion Unit
    6. Click 6.6 Updating the Firmware of the PCI Expansion Unit
  8. Chapter 7 Maintenance Flow
    1. Click 7.1 FRU Replacement Workflow for the PCI Expansion Unit
    2. Click 7.2 FRU Addition Workflow for the PCI Expansion Unit
    3. Click 7.3 FRU Removal Workflow for the PCI Expansion Unit
    4. Click 7.4 Link Card Maintenance Workflow
  9. Chapter 8 Maintaining the PCI Express Cards
    1.  8.1 Before Maintaining a PCI Express Card
    2.  8.2 Configuration of the PCIe Cards
    3. Click 8.3 Removing a PCI Express Card
    4. Click 8.4 Installing a PCI Express Card
  10. Chapter 9 Maintaining the Link Board
    1.  9.1 Before Maintaining the Link Board
    2.  9.2 Configuration of the Link Board
    3. Click 9.3 Removing the Link Board
    4. Click 9.4 Installing the Link Board
  11. Chapter 10 Maintaining the Link Cards
    1.  10.1 Before Maintaining a Link Card
    2.  10.2 Configuration of a Link Card
    3.  10.3 Removing a Link Card
    4.  10.4 Installing a Link Card
  12. Chapter 11 Maintaining the Link Cables
    1.  11.1 Before Maintaining a Link Cable
    2.  11.2 Configuration of the Link Cable Connection Ports
    3.  11.3 Removing a Link Cable
    4.  11.4 Installing a Link Cable
  13. Chapter 12 Maintaining the Management Cable
    1.  12.1 Before Maintaining the Management Cable
    2.  12.2 Configuration of the Management Cable Connection Port
    3.  12.3 Removing the Management Cable
    4.  12.4 Installing the Management Cable
  14. Chapter 13 Maintaining the Power Supply Units
    1.  13.1 Before Maintaining a Power Supply Unit
    2.  13.2 Configuration of the Power Supply Units
    3.  13.3 Removing a Power Supply Unit
    4.  13.4 Installing a Power Supply Unit
  15. Chapter 14 Maintaining the Fan Units
    1.  14.1 Before Maintaining a Fan Unit
    2.  14.2 Configuration of the Fan Units
    3. Click 14.3 Removing a Fan Unit
    4. Click 14.4 Installing a Fan Unit
  16. Chapter 15 Maintaining the PCI Tray
    1.  15.1 Before Maintaining the PCI Tray
    2.  15.2 Configuration of the PCI Tray
    3. Click 15.3 Removing the PCI Tray
    4. Click 15.4 Installing the PCI Tray
  17. Chapter 16 Maintaining the I/O Board
    1.  16.1 Before Maintaining the I/O Board
    2.  16.2 Configuration of the I/O Board
    3. Click 16.3 Removing the I/O Board
    4. Click 16.4 Installing the I/O Board
  18. Chapter 17 Maintaining the Fan Backplane
    1.  17.1 Before Maintaining the Fan Backplane
    2.  17.2 Fan Backplane Location
    3. Click 17.3 Removing the Fan Backplane
    4. Click 17.4 Installing the Fan Backplane
  19. Appendix A Component List
  20. Appendix B Component Specifications
    1.  B.1 PCI Express Card
    2.  B.2 Link Board
    3.  B.3 Power Supply Unit
    4.  B.4 Fan Unit
    5.  B.5 PCI Tray
    6.  B.6 I/O Board
    7.  B.7 Fan Backplane
  21. Appendix C Problems During Firmware Update

4.1.2 Identifying a Failure


4.1.2 Identifying a Failure
This section explains the method for identifying a failure. Use the flow described in "4.1.1 Confirming Whether There is a Failure" to determine the appropriate way of checking for a failure.
Checking the LED Indications
Identify the component requiring maintenance by checking the LEDs on both the front and rear panels of the PCI expansion unit, and the LEDs on the link card of the server to which the PCI expansion unit is connected. To maintain a component, determine its status from the LEDs and then start the maintenance work.
  1. LEDs on front of PCI expansion unit
    The status of the PCI expansion unit or fan unit can be determined by checking the LED or CHECK LED on the respective devices. For details, see "2.2.1 Front LEDs on the PCI Expansion Unit."
  2. LEDs on rear of PCI expansion unit
    By checking the LEDs mounted on the components that can be maintained, the status of each component or the error location can be determined. For details, see "2.2.2 Rear LEDs on the PCI Expansion Unit."
  3. LEDs on link card
    Check the LED on the link card of the server to which the PCI expansion unit is connected. For details, see "2.2.3 Link Card LEDs."
Checking Error Messages
Display the error messages to check the log information and obtain an error overview.
You can use either of the following two methods to check the error messages:
  1. Checking the error log information with the XSCF shell
    For details, see "12.1 Checking a Log Saved by the XSCF" in the Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 System Operation and Administration Guide.
  2. Checking messages on Oracle Solaris
    For details, see "12.2 Checking Warning and Notification Messages" in the Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 System Operation and Administration Guide.
Checking the Status
Execute the command to check the status of the PCI expansion unit, PCI Express (PCIe) card, or the system.
Table 4-1 lists the commands for checking the status.
Table 4-1  Status Check Commands
Type Command Description
XSCF ioxadm Displays information on the PCI expansion unit. The system administrator and service engineer can manage the PCI expansion unit by executing the ioxadm command.
OpenBoot PROM show-devs Displays device tree information on the PCIe card and other devices connected to the host. Execute this command from the ok prompt.
Oracle Solaris prtdiag Displays the system configuration and all Field Replaceable Units (FRUs) that have experienced failures. Execute this command from the Oracle Solaris super-user prompt.
"FRU" refers to any component that can be replaced by a field engineer.
The command execution examples shown here are based on the assumption that PCIe cards are inserted into all of the slots.
ioxadm Command
Execute the ioxadm command to check the environmental conditions (temperature, voltage, etc.) or LED indications of the PCI expansion unit.
  1. Log in to the XSCF shell.
  2. Execute the ioxadm command to check the environmental conditions of the specified PCI expansion unit.
    The following example shows the environmental conditions for the PCIBOX#2008 "2008" is the last four digits of the serial number of the PCI expansion unit.
XSCF> ioxadm env -te PCIBOX#2008
Location Sensor Value Resolution Units
PCIBOX#2008 AIRFLOW 180.000 0.000 CHM
PCIBOX#2008 P_CONSUMPTION 68.000 0.000 W
PCIBOX#2008/PSU#0 FAN 3936.000 0.000 RPM
PCIBOX#2008/PSU#1 FAN 3584.000 0.000 RPM
PCIBOX#2008/FAN#0 FAN 3374.000 0.000 RPM
PCIBOX#2008/FAN#1 FAN 3374.000 0.000 RPM
PCIBOX#2008/FAN#2 FAN 3374.000 0.000 RPM
PCIBOX#2008/IOB T_INTAKE 26.000 0.000 C
PCIBOX#2008/IOB T_PART_NO0 31.500 0.000 C
PCIBOX#2008/IOB T_PART_NO1 30.750 0.000 C
PCIBOX#2008/IOB T_PART_NO2 31.500 0.000 C
PCIBOX#2008/IOB V_12_0V 12.069 0.000 V
PCIBOX#2008/IOB V_3_3_NO0 3.293 0.000 V
PCIBOX#2008/IOB V_3_3_NO1 3.295 0.000 V
PCIBOX#2008/IOB V_3_3_NO2 3.291 0.000 V
PCIBOX#2008/IOB V_3_3_NO3 3.300 0.000 V
PCIBOX#2008/IOB V_1_8V 1.804 0.000 V
PCIBOX#2008/IOB V_0_9V 0.900 0.000 V
show-devs Command
Execute the show-devs command of OpenBoot PROM to display the path from the host server to the PCIe card on the I/O board.
  1. Display the ok prompt.
  2. Execute the show-devs command to check the device tree information.
{0} ok show-devs
/pci-performance-counters@8100
/pci-performance-counters@8000
/pci@8100
/pci@8000
/cpu@1f
/cpu@1e
/cpu@1d
/cpu@1c
/cpu@1b
/cpu@1a
/cpu@19
/cpu@18
/cpu@17
/cpu@16
/cpu@15
/cpu@14
/cpu@13
/cpu@12
/cpu@11
/cpu@10
/cpu@f
/cpu@e
/cpu@d
/cpu@c
/cpu@b
/cpu@a
/cpu@9
/cpu@8
/cpu@7
/cpu@6
/cpu@5
/cpu@4
/cpu@3
/cpu@2
/cpu@1
/cpu@0
/virtual-devices@100
/iscsi-hba
/virtual-memory
/memory@m7e00,60000000
/aliases
/options
/openprom
/chosen
/packages
/pci@8100/pci@4
/pci@8100/pci@4/pci@0
/pci@8100/pci@4/pci@0/pci@9
/pci@8100/pci@4/pci@0/pci@1
/pci@8100/pci@4/pci@0/pci@0
/pci@8100/pci@4/pci@0/pci@0/network@0,1
/pci@8100/pci@4/pci@0/pci@0/network@0
/pci@8000/pci@4
/pci@8000/pci@4/pci@0
/pci@8000/pci@4/pci@0/pci@8
/pci@8000/pci@4/pci@0/pci@2
/pci@8000/pci@4/pci@0/pci@1
/pci@8000/pci@4/pci@0/pci@0
/pci@8000/pci@4/pci@0/pci@8/pci@0
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@11
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@10
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@8
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@1
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@0
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@11/pci@0
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@11/pci@0/pci@11
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@11/pci@0/pci@10
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@11/pci@0/pci@1
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@11/pci@0/pci@0
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@10/pci@0
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@10/pci@0/pci@11
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@10/pci@0/pci@10
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@10/pci@0/pci@1
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@10/pci@0/pci@0
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@10/pci@0/pci@1/FJSV,eulsa@0
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@10/pci@0/pci@1/FJSV,eulsa@0/tape
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@10/pci@0/pci@1/FJSV,eulsa@0/disk
/pci@8000/pci@4/pci@0/pci@2/pci@0
/pci@8000/pci@4/pci@0/pci@2/pci@0/usb@4,1
/pci@8000/pci@4/pci@0/pci@2/pci@0/usb@4
/pci@8000/pci@4/pci@0/pci@1/network@0,1
/pci@8000/pci@4/pci@0/pci@1/network@0
/pci@8000/pci@4/pci@0/pci@0/scsi@0
/pci@8000/pci@4/pci@0/pci@0/scsi@0/disk
/pci@8000/pci@4/pci@0/pci@0/scsi@0/tape
/virtual-devices@100/channel-devices@200
/virtual-devices@100/flashprom@0
/virtual-devices@100/rtc@5
/virtual-devices@100/console@1
/virtual-devices@100/channel-devices@200/virtual-domain-service@0
/virtual-devices@100/channel-devices@200/virtual-channel@3
/virtual-devices@100/channel-devices@200/virtual-channel-client@2
/virtual-devices@100/channel-devices@200/virtual-channel-client@1
/virtual-devices@100/channel-devices@200/virtual-channel@0
/iscsi-hba/disk
/openprom/client-services
/packages/obp-tftp
/packages/kbd-translator
/packages/SUNW,asr
/packages/dropins
/packages/terminal-emulator
/packages/disk-label
/packages/deblocker
/packages/SUNW,probe-error-handler
/packages/SUNW,builtin-drivers
{0} ok
prtdiag Command
Execute the prtdiag command of Oracle Solaris to check the system configuration and any failed FRUs.
  1. Display the Oracle Solaris super-user prompt.
  2. Execute the prtdiag command to check the system configuration and any failed FRUs.
# prtdiag -v
System Configuration: Oracle Corporation sun4v SPARC M10-4
Memory size: 64000 Megabytes

------------------------Omitted------------------------


================================ IO Devices ================================
Slot + Bus Name + Model Speed
Status Type Path
----------------------------------------------------------------------------

/BB0/CMUL/SASHBA PCIE scsi-pciex1000,87 LSI,2308_2 5.0GTx8
/pci@8000/pci@4/pci@0/pci@0/scsi@0
/BB0/CMUL/NET0 PCIE network-pciex14e4,1656 2.5GTx1
/pci@8000/pci@4/pci@0/pci@9/network@0
/BB0/CMUL/NET1 PCIE network-pciex14e4,1656 2.5GTx1
/pci@8000/pci@4/pci@0/pci@9/network@0,1
/BB0/CMUL/NET2 PCIE network-pciex14e4,1656 2.5GTx1
/pci@8000/pci@4/pci@0/pci@a/network@0
/BB0/CMUL/NET3 PCIE network-pciex14e4,1656 2.5GTx1
/pci@8000/pci@4/pci@0/pci@a/network@0,1

------------------------Omitted------------------------


Chassis Serial Number
---------------------

2081203001
#
Checking Log Information
Execute the showlogs command to check the error log information.
  1. Log in to the XSCF shell.
  2. Execute the showlogs command to check the error log information.
    The log information is listed in order of date, with the oldest appearing first.
    The following example shows that an Alarm status occurred in PSU#1 of PCIBOX#2006 at 20:30:34 on Oct. 17.
XSCF> showlogs error -v
Date: Oct 17 20:30:34 JST 2016
Code: 80000408-00d4010000ff0000ff-110000256101000000000000
Status: Alarm Occurred: Oct 17 20:30:34.453 JST 2016
FRU: /BB#0/PCI#0/PCIBOX#2006/PSU#1
Msg: PSU failed
Diagnostic Code:
00003230 30360100 0000
00000000 00000000 0000
00000000 00000000 0000
01618800 00000000 80000000 00000000
00000000 00000000 0000

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