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Contents

  1. Preface
  2. Chapter 1 Before Starting Maintenance Work
    1.  1.1 Warning/Caution Indications
    2.  1.2 Labels/Tags
    3.  1.3 Safety Precautions
    4.  1.4 Precautions on Static Electricity
    5.  1.5 Other Precautions
    6.  1.6 Emergency Power Off
  3. Chapter 2 Understanding the System Components
    1.  2.1 Identifying the Names and Locations of Components
    2. Click 2.2 Checking the Memory Configuration Rules
    3. Click 2.3 Confirming the Functions of the Operation Panel
    4. Click 2.4 Checking the Indications by LEDs
  4. Chapter 3 Types of Maintenance
    1.  3.1 Types of Maintenance Supported by the SPARC M12-1
    2.  3.2 Active Maintenance
    3.  3.3 System-Stopped Maintenance (Inactive Maintenance)
  5. Chapter 4 Preparation and Precautions for Maintenance
    1. Click 4.1 Confirming the System Configuration
    2. Click 4.2 Troubleshooting
    3. Click 4.3 Maintenance Precautions
  6. Chapter 5 Preparations Required for Maintenance
    1.  5.1 Preparing Tools Required for Maintenance
    2.  5.2 Switching the Mode Switch to Service Mode
    3. Click 5.3 Checking the Operating Condition and Resource Usage Status
    4. Click 5.4 Enabling the Removal of a HDD/SSD
    5. Click 5.5 Stopping the Entire System
    6. Click 5.6 Saving Setting Information and Configuration Information
    7.  5.7 Releasing a FRU From the System With the replacefru Command
    8. Click 5.8 Accessing a FRU
  7. Chapter 6 Understanding the Preparations for Restoring the System
    1. Click 6.1 Restoring the Server
    2.  6.2 Incorporating a FRU Into the System With the replacefru Command
    3. Click 6.3 When Replacing the MBU/PSUBP
    4.  6.4 Diagnosing a Replacement FRU
    5. Click 6.5 Restoring Setting Information and Configuration Information
    6.  6.6 Incorporating the HDD/SSD
    7.  6.7 Checking the FRU Status After Maintenance
    8.  6.8 Returning the Mode Switch to Locked Mode
    9. Click 6.9 Starting the System
  8. Chapter 7 Maintenance Flow
    1.  7.1 Maintenance Workflow
    2. Click 7.2 FRU Replacement Workflow
    3. Click 7.3 FRU Addition Workflow
    4. Click 7.4 FRU Removal Workflow
  9. Chapter 8 Maintaining the PCI Express Cards
    1.  8.1 Before Maintenance on a PCIe Card
    2.  8.2 PCIe Card Configuration
    3. Click 8.3 Removing a PCIe Card
    4. Click 8.4 Installing a PCIe Card
  10. Chapter 9 Maintaining Internal Storage
    1.  9.1 Before Maintenance on an HDD/SSD
    2.  9.2 HDD/SSD Configuration
    3.  9.3 Removing an HDD/SSD
    4.  9.4 Installing an HDD/SSD
  11. Chapter 10 Maintaining the HDD Backplane
    1.  10.1 Before Maintenance on the HDDBP
    2.  10.2 Location of the HDDBP
    3. Click 10.3 Removing the HDDBP
    4. Click 10.4 Installing the HDDBP
  12. Chapter 11 Maintaining the Power Supply Units
    1.  11.1 Before Maintenance on a PSU
    2.  11.2 PSU Configuration
    3. Click 11.3 Removing a PSU
    4. Click 11.4 Installing a PSU
  13. Chapter 12 Maintaining the PSU Backplane
    1.  12.1 Before Maintenance on the PSUBP
    2.  12.2 Location of the PSUBP
    3.  12.3 Precautions for PSUBP Maintenance
    4. Click 12.4 Removing the PSUBP
    5. Click 12.5 Installing the PSUBP
  14. Chapter 13 Maintaining the Cable Kit
    1.  13.1 Before Maintaining the Cable Kit
    2.  13.2 Location of the Cable Kit
    3. Click 13.3 Removing the Cable Kit
    4. Click 13.4 Installing the Cable Kit
  15. Chapter 14 Maintaining the Operation Panel
    1.  14.1 Before Maintenance on the OPNL
    2.  14.2 Location of the OPNL
    3. Click 14.3 Removing the OPNL
    4. Click 14.4 Installing the OPNL
  16. Chapter 15 Maintaining the Fan Units
    1.  15.1 Before Maintenance on the FANU
    2.  15.2 FANU Configuration
    3. Click 15.3 Removing a FANU
    4. Click 15.4 Installing a FANU
  17. Chapter 16 Maintaining the Motherboard Unit/Memory
    1.  16.1 Before Maintenance on the MBU and Memory
    2.  16.2 Location of the MBU
    3.  16.3 Memory Locations
    4.  16.4 Precautions for MBU Replacement
    5. Click 16.5 Removing the MBU and Memory
    6. Click 16.6 Installing the MBU and Memory
  18. Appendix A Component List
  19. Appendix B Component Specifications
    1.  B.1 MBU
    2.  B.2 PSU
    3.  B.3 FANU
    4.  B.4 HDD/SSD
    5.  B.5 PCIe Card
    6.  B.6 Backplanes
    7.  B.7 OPNL
  20. Appendix C Oracle Solaris Troubleshooting Commands
    1.  C.1 iostat Command
    2.  C.2 prtdiag Command
    3.  C.3 prtconf Command
    4.  C.4 netstat Command
    5.  C.5 ping Command
    6.  C.6 ps Command
    7.  C.7 prstat Command
  21. Appendix D External Interface Specifications
    1. Click D.1 Serial Port
    2.  D.2 USB Port
    3.  D.3 SAS Port
    4.  D.4 RESET Switch
  22. Appendix E Removing the Lithium Battery
    1.  E.1 Location of the Lithium Battery
    2.  E.2 Removing the Lithium Battery

C.2 prtdiag Command


C.2 prtdiag Command
The prtdiag command displays the system settings and diagnosis information. The diagnosis information shows any FRUs that experienced errors in the system.
The prtdiag command is in the following directory: /usr/platform/platform-name/sbin/.
The prtdiag command may display a slot number that differs from those supposed to be displayed according to other parts of this manual. This does not indicate a fault.
Table C-2 lists the options of the prtdiag command and how these options are useful for troubleshooting.
Table C-2  prtdiag Command Options
Option Description Application
No options Displays a list of components. Allows you to check the CPU information, the memory configuration, the mounted PCI Express (PCIe) cards, the OpenBoot PROM version, the mode switch status, and the CPU operational mode.
-v
 Displays information in detailed (Verbose) mode. In addition to the content displayed when no option is specified, this option allows you to check detailed information of the PCIe card.
The following example shows the output from the prtdiag command.
# prtdiag -v
System Configuration: Oracle Corporation sun4v SPARC M12-1
Memory size: 62976 Megabytes
================================ Virtual CPUs ================================
CPU ID Frequency Implementation Status
------ --------- ---------------------- -------

0 3200 MHz SPARC64-XII on-line
1 3200 MHz SPARC64-XII on-line
2 3200 MHz SPARC64-XII on-line
3 3200 MHz SPARC64-XII on-line
4 3200 MHz SPARC64-XII on-line
5 3200 MHz SPARC64-XII on-line
6 3200 MHz SPARC64-XII on-line
7 3200 MHz SPARC64-XII on-line
8 3200 MHz SPARC64-XII on-line
9 3200 MHz SPARC64-XII on-line
10 3200 MHz SPARC64-XII on-line
11 3200 MHz SPARC64-XII on-line
------------------------Omitted------------------------

43 3200 MHz SPARC64-XII on-line
44 3200 MHz SPARC64-XII on-line
45 3200 MHz SPARC64-XII on-line
46 3200 MHz SPARC64-XII on-line
47 3200 MHz SPARC64-XII on-line
======================= Physical Memory Configuration ========================
Segment Table:
--------------------------------------------------------------

Base Segment Interleave Bank Contains
Address Size Factor Size Modules
--------------------------------------------------------------

0x7e0000000000 64 GB 4 16 GB /SYS/MBU/CMP0/MEM00A
/SYS/MBU/CMP0/MEM01A
16 GB /SYS/MBU/CMP0/MEM02A
/SYS/MBU/CMP0/MEM03A
16 GB /SYS/MBU/CMP0/MEM10A
/SYS/MBU/CMP0/MEM11A
16 GB /SYS/MBU/CMP0/MEM12A
/SYS/MBU/CMP0/MEM13A
======================================== IO Devices =======================================
Slot + Bus Name + Model Max Speed Cur Speed
Status Type Path /Width /Width
-------------------------------------------------------------------------------------------

/SYS/MBU/NET0 PCIE network-pciex8086,1528 5.0GT/x8 5.0GT/x8
/pci@8000/pci@4/pci@0/pci@1/network@0
/SYS/MBU/NET1 PCIE network-pciex8086,1528 5.0GT/x8 5.0GT/x8
/pci@8000/pci@4/pci@0/pci@1/network@0,1
/SYS/MBU/SASHBA0 PCIE scsi-pciex1000,87 LSI,2308_2 5.0GT/x8 5.0GT/x8
/pci@8100/pci@4/pci@0/pci@0/scsi@0
/SYS/MBU/USB PCIE usb-pciexclass,0c0330 5.0GT/x1 5.0GT/x1
/pci@8100/pci@4/pci@0/pci@8/usb@0
/SYS/MBU/NET2 PCIE network-pciex8086,1528 5.0GT/x8 5.0GT/x8
/pci@8200/pci@4/pci@0/pci@0/network@0
/SYS/MBU/NET3 PCIE network-pciex8086,1528 5.0GT/x8 5.0GT/x8
/pci@8200/pci@4/pci@0/pci@0/network@0,1
============================ Environmental Status ============================
============================ FRU Status ============================
Location Name Status
------------------------------------------------------

SYS enabled
============================ FW Version ============================
Version
------------------------------------------------------------

3026
====================== System PROM revisions =======================
Version
------------------------------------------------------------

OBP 4.38.5 2017/01/04 14:38
Chassis Serial Number
---------------------

TZ41702017

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