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Contents

  1. Preface
  2. Chapter 1 Before Starting Maintenance Work
    1.  1.1 Warning/Caution Indications
    2.  1.2 Labels/Tags
    3.  1.3 Safety Precautions
    4.  1.4 Precautions on Static Electricity
    5.  1.5 Other Precautions
    6.  1.6 Emergency Power Off
  3. Chapter 2 Understanding the System Components
    1.  2.1 Identifying the Names and Locations of Components
    2. Click 2.2 Checking the Memory Configuration Rules
    3. Click 2.3 Confirming the Functions of the Operation Panel
    4. Click 2.4 Checking the LED Indications
  4. Chapter 3 Types of Maintenance
    1.  3.1 Types of Maintenance Supported in the SPARC M10-1
    2.  3.2 Active Maintenance
    3.  3.3 System-stopped Maintenance (Inactive Maintenance)
  5. Chapter 4 Preparation and Precautions for Maintenance
    1. Click 4.1 Confirming the System Configuration
    2. Click 4.2 Troubleshooting
    3. Click 4.3 Maintenance Precautions
  6. Chapter 5 Preparations Required for Maintenance
    1.  5.1 Preparing Tools Required for Maintenance
    2.  5.2 Switching the Mode Switch to Service Mode
    3. Click 5.3 Checking the Operating Condition and Resource Usage Status
    4. Click 5.4 Enabling the Removal of an Internal Disk
    5. Click 5.5 Stopping the Entire System
    6. Click 5.6 Saving Setting Information and Configuration Information
    7.  5.7 Releasing a FRU from the System with the replacefru Command
    8. Click 5.8 Accessing a FRU
  7. Chapter 6 Understanding the Preparations for Restoring the System
    1. Click 6.1 Restoring the Chassis
    2.  6.2 Incorporating a FRU into the System with the replacefru Command
    3. Click 6.3 After Replacing the Motherboard Unit/PSU Backplane
    4.  6.4 Diagnosing a Replacement FRU
    5. Click 6.5 Restoring Setting Information and Configuration Information
    6.  6.6 Incorporating an Internal Disk
    7.  6.7 Checking the FRU Status after Maintenance
    8.  6.8 Returning the Mode Switch to Locked Mode
    9. Click 6.9 Starting the System
  8. Chapter 7 Maintenance Flow
    1.  7.1 Maintenance Workflow
    2. Click 7.2 FRU Replacement Workflow
    3. Click 7.3 FRU Installation Workflow
    4. Click 7.4 FRU Removal Workflow
  9. Chapter 8 Maintaining the PCI Express Cards
    1.  8.1 Before Maintaining a PCI Express Card
    2.  8.2 PCI Express Card Configuration
    3. Click 8.3 Removing a PCI Express Card
    4. Click 8.4 Installing a PCI Express Card
  10. Chapter 9 Maintaining the Internal Disks
    1.  9.1 Before Maintaining an Internal Disk
    2.  9.2 Configuration of the Internal Disks
    3.  9.3 Removing an Internal Disk
    4.  9.4 Installing an Internal Disk
  11. Chapter 10 Maintaining the HDD Backplane
    1.  10.1 Before Maintaining the HDD Backplane
    2.  10.2 HDD Backplane Location
    3. Click 10.3 Removing the HDD Backplane
    4. Click 10.4 Installing the HDD Backplane
  12. Chapter 11 Maintaining the Power Supply Units
    1.  11.1 Before Maintaining a Power Supply Unit
    2.  11.2 Configuration of the Power Supply Units
    3. Click 11.3 Removing a Power Supply Unit
    4. Click 11.4 Installing a Power Supply Unit
  13. Chapter 12 Maintaining the PSU Backplane
    1.  12.1 Before Maintaining the PSU Backplane
    2.  12.2 PSU Backplane Location
    3.  12.3 Precautions for Maintaining the PSU Backplane
    4. Click 12.4 Removing the PSU Backplane
    5. Click 12.5 Installing the PSU Backplane
  14. Chapter 13 Maintaining the Cable Kit
    1.  13.1 Before Maintaining the Cable Kit
    2.  13.2 Cable Kit Location
    3. Click 13.3 Removing the Cable Kit
    4. Click 13.4 Installing the Cable Kit
  15. Chapter 14 Maintaining the Operation Panel
    1.  14.1 Before Maintaining the Operation Panel
    2.  14.2 Operation Panel Location
    3. Click 14.3 Removing the Operation Panel
    4. Click 14.4 Installing the Operation Panel
  16. Chapter 15 Maintaining the Fan Units
    1.  15.1 Before Maintaining a Fan Unit
    2.  15.2 Configuration of the Fan Units
    3. Click 15.3 Removing a Fan Unit
    4. Click 15.4 Installing a Fan Unit
  17. Chapter 16 Maintaining the Motherboard Unit/Memory
    1.  16.1 Before Maintaining the Motherboard Unit/Memory
    2.  16.2 Motherboard Unit Location
    3.  16.3 Memory Locations
    4.  16.4 Precautions for Motherboard Unit Replacement
    5. Click 16.5 Removing the Motherboard Unit and Memory
    6. Click 16.6 Installing the Motherboard Unit and Memory
  18. Appendix A Component List
  19. Appendix B Component Specifications
    1.  B.1 Motherboard Unit
    2.  B.2 Power Supply Unit
    3.  B.3 Fan Unit
    4.  B.4 Internal Disk
    5.  B.5 PCI Express Card
    6.  B.6 Backplanes
    7.  B.7 Operation Panel
  20. Appendix C Oracle Solaris Troubleshooting Commands
    1.  C.1 iostat Command
    2.  C.2 prtdiag Command
    3.  C.3 prtconf Command
    4.  C.4 netstat Command
    5.  C.5 ping Command
    6.  C.6 ps Command
    7.  C.7 prstat Command
  21. Appendix D External Interface Specifications
    1. Click D.1 Serial Port
    2.  D.2 USB Port
    3.  D.3 SAS Port
    4.  D.4 RESET Switch
  22. Appendix E Removing the Lithium Battery
    1.  E.1 Location of the Lithium Battery
    2.  E.2 Removing the Lithium Battery

C.2 prtdiag Command


C.2 prtdiag Command
The prtdiag command displays the system settings and diagnosis information. The diagnosis information shows FRUs in the system that experienced errors.
The prtdiag command is in the following directory: /usr/platform/platform-name/sbin/.
The prtdiag command may display a slot number different from what is supposed to be displayed according to other parts of this manual. This does not indicate a fault.
Table C-2 lists the options of the prtdiag command and how those options are useful for troubleshooting.
Table C-2  prtdiag command options
Option Description Application
No options Displays a list of components. Allows you to check the CPU information, the memory configuration, the mounted PCI Express (PCIe) cards, the OpenBoot PROM version, the mode switch status, and the CPU operational mode.
-v
 Displays information in detailed (Verbose) mode. In addition to the content displayed when no option is specified, this option allows you to check detailed information of the PCIe card.
The following example shows the output from the prtdiag command.
# prtdiag -v
System Configuration: Oracle Corporation sun4v SPARC M10-1
Memory size: 63744 Megabytes
================================ Virtual CPUs ================================
CPU ID Frequency Implementation Status
------ --------- ---------------------- -------

0 3700 MHz SPARC64-X+ on-line
1 3700 MHz SPARC64-X+ on-line
2 3700 MHz SPARC64-X+ on-line
3 3700 MHz SPARC64-X+ on-line
4 3700 MHz SPARC64-X+ on-line
5 3700 MHz SPARC64-X+ on-line
6 3700 MHz SPARC64-X+ on-line
7 3700 MHz SPARC64-X+ on-line
8 3700 MHz SPARC64-X+ on-line
9 3700 MHz SPARC64-X+ on-line
10 3700 MHz SPARC64-X+ on-line
11 3700 MHz SPARC64-X+ on-line
12 3700 MHz SPARC64-X+ on-line
13 3700 MHz SPARC64-X+ on-line
14 3700 MHz SPARC64-X+ on-line
15 3700 MHz SPARC64-X+ on-line
======================= Physical Memory Configuration ========================
Segment Table:
--------------------------------------------------------------

Base Segment Interleave Bank Contains
Address Size Factor Size Modules
--------------------------------------------------------------

0x7e0000000000 64 GB 4 16 GB /SYS/MBU/CMP0/MEM00A
/SYS/MBU/CMP0/MEM01A
16 GB /SYS/MBU/CMP0/MEM02A
/SYS/MBU/CMP0/MEM03A
16 GB /SYS/MBU/CMP0/MEM10A
/SYS/MBU/CMP0/MEM11A
16 GB /SYS/MBU/CMP0/MEM12A
/SYS/MBU/CMP0/MEM13A
======================================== IO Devices =======================================
Slot + Bus Name + Model Max Speed Cur Speed
Status Type Path /Width /Width
-------------------------------------------------------------------------------------------

/SYS/MBU/SASHBA PCIE scsi-pciex1000,87 LSI,2308_2 5.0GT/x8 5.0GT/x8
/pci@8000/pci@4/pci@0/pci@0/scsi@0
/SYS/MBU/NET0 PCIE network-pciex8086,10c9 2.5GT/x2 2.5GT/x2
/pci@8000/pci@4/pci@0/pci@1/network@0
/SYS/MBU/NET1 PCIE network-pciex8086,10c9 2.5GT/x2 2.5GT/x2
/pci@8000/pci@4/pci@0/pci@1/network@0,1
/SYS/MBU/NET2 PCIE network-pciex8086,10c9 2.5GT/x2 2.5GT/x2
/pci@8100/pci@4/pci@0/pci@0/network@0
/SYS/MBU/NET3 PCIE network-pciex8086,10c9 2.5GT/x2 2.5GT/x2
/pci@8100/pci@4/pci@0/pci@0/network@0,1
MB PCIX usb-pciclass,0c0310 -- --
/pci@8000/pci@4/pci@0/pci@2/pci@0/usb@4
MB PCIX usb-pciclass,0c0320 -- --
/pci@8000/pci@4/pci@0/pci@2/pci@0/usb@4,1
============================ Environmental Status ============================
============================ FRU Status ============================
Location Name Status
------------------------------------------------------

SYS enabled
============================ FW Version ============================
Version
------------------------------------------------------------

2352
====================== System PROM revisions =======================
Version
------------------------------------------------------------

OBP 4.38.5 2017/04/13 16:40
Chassis Serial Number
---------------------

TZ01348016
#

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