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  9. Problems and Their Workarounds for All Versions of the PCI Expansion Unit Firmware

Problems and Their Workarounds for All Versions of the PCI Expansion Unit Firmware


Problems and Their Workarounds for All Versions of the PCI Expansion Unit Firmware
The following table shows problems that might occur in any versions of Oracle Solaris being supported and workarounds for them.
Table 7-2  Problems and Their Workarounds for All Versions of the PCI Expansion Unit Firmware
RTI No. RTIF2-190906-001
Model SPARC M10-1, SPARC M10-4, SPARC M10-4S
Description When maintenance on the power supply unit of the PCI expansion unit is performed with the ioxadm command in the XSCF shell, the error log may show an incorrectly registered power failure/recovery.
Msg: ACFAIL
Msg: PSU RECOVERY
Workaround There is no effective workaround.
Ignore this error log as it has no effect on the maintenance work.
RTI No. RTIF2-170215-001
Model SPARC M10-1, SPARC M10-4, SPARC M10-4S
Description Suppose that the PCIe root complex connecting the PCI expansion unit is dynamically added to a logical domain with the ldm add-io command. In this case, any of the following phenomena may occur on the PCI cards mounted in slots of the PCI expansion unit.
- The following error may be registered:
[Error message example]
FRU: /BB#0/PCI#0/PCIBOX#0000/PCI#11
Msg: PCICARD failed

- There may be "lane degrade."
To check whether there is "lane degrade," execute the prtdiag command of Oracle Solaris and check "Cur Speed/Width."
Workaround There is no effective workaround.
[How to restore]
Restart the logical domain connected to this PCI expansion unit.
RTI No. RTIF2-130724-002
Model SPARC M10-1, SPARC M10-4, SPARC M10-4S
Description If a 6 Gbps SAS card is mounted in the PCI expansion unit with PCI hot plug (PHP), linkup with PCI Express 8 Lane may not succeed, and Speed may be displayed as "5.0GTx4" or "5.0GTx2" by the prtdiag command of Oracle Solaris.

[prtdiag output example]
/SYS/PCI0 PCIE LSI,sas-pciex1000,72 LSI,2008 5.0GTx2
/pci@8000/pci@4/pci@0/pci@8/pci@0/pci@0/pci@0/pci@1/pci@0/pci@8/LSI,sas@0
Workaround Restart the physical partitions (PPARs) or I/O domain, or reinstall the 6Gbps SAS card using PHP.
RTI No. RTIF2-130724-003
Model SPARC M10-1, SPARC M10-4, SPARC M10-4S
Description The following error may be registered for the PCI cards mounted in slots 6, 7, 10, and 11 of the PCI expansion unit when the physical partitions (PPARs) are started.

[Error message example]
FRU: /MBU/PCI#0/PCIBOX#0000/PCI#7
Msg: PCICARD failed
Workaround When the device can be recognized from Oracle Solaris, ignore this error message.
RTI No. RTIF2-130703-001
Model SPARC M10-4, SPARC M10-4S
Description When installing a PCI expansion unit using PCI hot plug (PHP), among PCI expansion unit slots 6, 7, 10 and 11, those without HBA will have command execution result "disconnected" instead of "empty" for the Oracle Solaris cfgadm(1M) command.
Although the display is not appropriate, the slots work normally if you mount HBA.
This phenomenon does not occur if you restart the logical domain after connecting the PCI expansion unit.
Workaround This is just a display problem and does not affect operation.
RTI No. RTIF2-130703-002
Model SPARC M10-4, SPARC M10-4S
Description When you install a PCI expansion unit with PCI hot plug (PHP), there may be lane degrade.
Workaround When using PHP, execute cfgadm -c configure instead of cfgadm -c connect.
RTI No. RTIF2-130703-003
Model SPARC M10-4, SPARC M10-4S
Description When you install a PCI expansion unit using PCI hot plug (PHP), a PCI-Express correctable error may occur and cause degradation of the PCI expansion unit at the next reboot.
Workaround If there a fault error message is output after installing a PCI expansion unit with PHP, reinstalled the PCI expansion unit.
RTI No. RTIF2-130703-004
Model SPARC M10-4, SPARC M10-4S
Description When you install a PCI expansion unit with PCI hot plug (PHP), the PCI expansion unit may not be recognized.
Workaround If the PCI expansion unit is not recognized after installing it with PHP, reinstall the PCI expansion unit.