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  9. A.1 Understanding the Usual Problems and Their Corrective Actions

Contents

  1. Preface
  2. Chapter 1 Understanding the Installation Flow
    1.  1.1 Workflows for the SPARC M12-2
    2.  1.2 Workflow at Expansion With the PCI Expansion Unit
  3. Chapter 2 Planning and Preparing for System Installation
    1.  2.1 Safety Precautions
    2.  2.2 Items Requiring Confirmation Before Installation
    3. Click 2.3 Confirming the Physical Specifications of the System
    4. Click 2.4 Confirming Rack Specifications
    5. Click 2.5 Checking Environmental Conditions
    6.  2.6 Checking Acoustic Noise Levels
    7.  2.7 Checking Cooling Conditions
    8. Click 2.8 Checking the Power Input Type
    9. Click 2.9 Preparing Power Supply Facilities
    10. Click 2.10 Checking External Interface Port Specifications
    11.  2.11 Checking the Functions of the Operation Panel
  4. Chapter 3 Installing the System
    1.  3.1 Preparing the Necessary Tools/Information for Installation
    2. Click 3.2 Confirming Delivered Components
    3. Click 3.3 Mounting the SPARC M12-2 and the PCI Expansion Unit in a Rack
    4. Click 3.4 Mounting Optional Components
  5. Chapter 4 Connecting Cables to the SPARC M12-2 and the PCI Expansion Unit
    1.  4.1 Connecting Cables to the SPARC M12-2
    2.  4.2 Connecting Cables to the PCI Expansion Unit
    3.  4.3 Storing Cables
  6. Chapter 5 Performing an Initial System Diagnosis
    1.  5.1 Connecting the System Management Terminal
    2.  5.2 Turning On the Input Power and Starting the XSCF
    3.  5.3 Logging In to the XSCF
    4.  5.4 Checking the XCP Firmware Version
    5.  5.5 Checking the Altitude Setting
    6.  5.6 Setting the Time
    7.  5.7 Performing a Diagnosis Test
    8.  5.8 Checking the Component Status
  7. Chapter 6 Making the Initial System Settings
    1.  6.1 Setting the Password Policy
    2.  6.2 Setting a User Account and Password
    3. Click 6.3 Configuring the Telnet/SSH Service
    4.  6.4 Configuring the HTTPS Service
    5. Click 6.5 Configuring the XSCF Network
    6.  6.6 Configuring Memory Mirroring
    7.  6.7 Creating a PPAR Configuration List
    8.  6.8 Checking the Physical Partition (PPAR) Status
    9.  6.9 Synchronizing the Physical Partition (PPAR) Time and XSCF Time
    10. Click 6.10 Registering a CPU Activation Key
    11.  6.11 Assigning CPU Core Resources
    12.  6.12 Starting and Stopping a System (PPAR)
    13.  6.13 Installing Oracle Solaris
    14. Click 6.14 Saving Configuration Information
  8. Appendix A Troubleshooting
    1.  A.1 Understanding the Usual Problems and Their Corrective Actions
    2. Click A.2 Understanding Commands for Troubleshooting
  9. Appendix B Setup Command Workflow
  10. Appendix C Installation Procedure Checklist

A.1 Understanding the Usual Problems and Their Corrective Actions


A.1 Understanding the Usual Problems and Their Corrective Actions
If system operation is not normal during installation work, you may wonder whether there was a failure. In such cases, inspect the following items and take corrective measures accordingly.
Table A-1  List of Problem Case Examples
Case Possible Cause Corrective Action
The input power cannot be turned on. The power cord is disconnected. Connect the power cord correctly.
The breaker on the distribution board is turned off. Turn on the breaker.
The system management terminal does not display the login prompt. The serial cable is not connected to the serial port. Connect the serial cable correctly to the serial port on the rear of the SPARC M12-2.
See Figure 4-1 in "4.1 Connecting Cables to the SPARC M12-2."
After a connection is established for the serial connection to the XSCF, the [Enter] key must be pressed. After the serial connection is established, press the [Enter] key.
See "5.3 Logging In to the XSCF."
There are cases where the XSCF shell prompt does not appear after the console command was executed to terminate the previous established serial connection. If the XSCF shell prompt does not appear, enter "#." to move from the console to the XSCF shell.
The sethostname command changed the host name of the XSCF, but this change was not reflected. This is because the applynetwork command was not executed after the sethostname command was executed. After changing the host name with the sethostname command, execute the applynetwork command, and reboot the XSCF with the rebootxscf command.

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