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  9. A.1 Understanding the Usual Problems and Their Corrective Actions

Contents

  1. Preface
  2. Chapter 1 Understanding the Installation Flow
    1.  1.1 Workflow for the SPARC M10-4
    2. Click 1.2 Workflow When Installing the PCI Expansion Unit
  3. Chapter 2 Planning and Preparing for System Installation
    1.  2.1 Safety Precautions
    2.  2.2 Items Requiring Confirmation before Installation
    3. Click 2.3 Confirming the Physical Specifications of the System
    4. Click 2.4 Confirming Rack Specifications
    5. Click 2.5 Checking Environmental Conditions
    6.  2.6 Checking Acoustic Noise Levels
    7.  2.7 Checking Cooling Conditions
    8. Click 2.8 Checking the Power Input Type
    9. Click 2.9 Preparing Power Supply Facilities
    10. Click 2.10 Checking External Interface Port Specifications
    11.  2.11 Checking the Functions of the Operation Panel
  4. Chapter 3 Installing the System
    1.  3.1 Preparing the Necessary Tools/Information for Installation
    2. Click 3.2 Confirming Delivered Components
    3. Click 3.3 Mounting the Chassis in a Rack
    4. Click 3.4 Mounting Optional Components
  5. Chapter 4 Connecting Cables to the Chassis
    1.  4.1 Connecting Cables to the SPARC M10-4
    2.  4.2 Connecting Cables to the PCI Expansion Unit
  6. Chapter 5 Performing an Initial System Diagnosis
    1.  5.1 Connecting the System Management Terminal to the Chassis
    2.  5.2 Turning on the Input Power and Starting the XSCF
    3.  5.3 Logging In to the XSCF
    4.  5.4 Checking the XCP Version
    5.  5.5 Checking the Altitude Setting
    6.  5.6 Checking the Time Setting
    7.  5.7 Performing a Diagnosis Test
    8.  5.8 Checking the Component Status
  7. Chapter 6 Making the Initial System Settings
    1.  6.1 Setting the Password Policy
    2.  6.2 Setting a User Account and Password
    3. Click 6.3 Configuring the Telnet/SSH Service
    4.  6.4 Configuring the HTTPS Service
    5. Click 6.5 Configuring the XSCF Network
    6.  6.6 Configuring Memory Mirroring
    7.  6.7 Creating a Physical Partition Configuration List (PCL)
    8.  6.8 Confirming That a System Board (PSB) is Assigned to a Physical Partition (PPAR)
    9.  6.9 Setting a CPU Operational Mode for the Physical Partition
    10.  6.10 Synchronizing the Physical Partition (PPAR) Time and XSCF Time
    11. Click 6.11 Registering a CPU Activation Key
    12.  6.12 Assigning CPU Core Resources
    13.  6.13 Starting and Stopping a Physical Partition (PPAR)
    14. Click 6.14 Saving Configuration Information
  8. Appendix A Troubleshooting
    1.  A.1 Understanding the Usual Problems and Their Corrective Actions
    2. Click A.2 Understanding Commands for Troubleshooting
  9. Appendix B Setup Command Workflow
  10. Appendix C Installation Procedure Checklist

A.1 Understanding the Usual Problems and Their Corrective Actions


A.1 Understanding the Usual Problems and Their Corrective Actions
If operation is not normal during installation work, you may wonder whether there was a failure. In such cases, inspect the following items and take corrective measures accordingly.
Table A-1  List of problem case examples
Case Possible cause Corrective action
The input power cannot be turned on. The power cord is disconnected. Connect the power cord correctly.
The breaker on the distribution board is turned off. Turn on the breaker.
The system management terminal does not display the login prompt. The serial cable is not connected to the serial port. Connect the serial cable correctly to the serial port of the chassis.
See Figure 4-1 in "4.1 Connecting Cables to the SPARC M10-4."

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