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PRIMEQUEST REMCS Option 1.0.1.x for Windows2008/2012
(PRIMEQUEST_REMCS_Option_Win.exe) README

Updated Apr 08, 2016



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 [High Risk Activity]

  The Customer acknowledges and agrees that the Product is designed,

  developed and manufactured as contemplated for general use, including

  without limitation, general office use, personal use, household use, and

  ordinary industrial use, but is not designed, developed and manufactured

  as contemplated for use accompanying fatal risks or dangers that, unless

  extremely high safety is secured, could lead directly to death, personal

  injury, severe physical damage or other loss (hereinafter "High Safety

  Required Use"), including without limitation, nuclear reaction control

  in nuclear facility, aircraft flight control, air traffic control, mass

  transport control, medical life support system, missile launch control

  in weapon system. The Customer, shall not use the Product without

  securing the sufficient safety required for the High Safety Required

  Use. In addition, Fujitsu (or other affiliate's name) shall not be

  liable against the Customer and/or any third party for any claims or

  damages arising in connection with the High Safety Required Use of the

  Product.

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Before Using this Software



   Please observe the following terms of use of this software.


   If you do not agree to the terms of use of this software,

   please do not use this software.





                      Terms of Use

                      ------------

  1) This software shall be used only for the applicable model specified

     below.

  2) This software shall not be redistributed.

  3) This software shall not be modified, reverse engineered, or disassembled.

  4) Any copyright information about this software shall not be modified.

  5) Fujitsu assumes no responsibility for any damage that may occur as a

     result of using this software.





[TRADEMARK]

-Microsoft, Windows, MS, and Windows Server are trademarks or
 registered
 trademarks of Microsoft Corporation in the United States and/or other

 countries.

-All other product names mentioned herein are the trademarks or registered

 trademarks of their respective owners.

-System and product names in this manual are not always noted with trademark

 or registered trademark symbols (TM, (R)).



[ABBREVIATION]

In this readme, the product names are written as follows:



    Microsoft(R) Windows Server(R) 2008 R2 --> WS08 R2

    Microsoft(R) Windows Server(R) 2012    --> WS12






1. Function Overview

  PRIMEQUEST REMCS Option (fjsvrmo) is a basic system application

  for maintenance of PRIMEQUEST server system.

  When fjsvrmo is installed, the following features are enabled.

  To indicate the collected information to a REMCS center immediately,

  an investigation term could be minimized.



  - Software information installed in a partition is indicated to a REMCS center.

  - OS minidump is indicated to a REMCS center, when OS Stop Error is occurred.





2. Applicable Systems



2.1 Hardware



    FUJITSU PRIMEQUEST 2000 series



2.2 Operating System



    Microsoft(R) Windows Server(R) 2008 R2 Standard (x64)

    Microsoft(R) Windows Server(R) 2008 R2 Enterprise (x64)

    Microsoft(R) Windows Server(R) 2008 R2 Datacenter (x64)

    Microsoft(R) Windows Server(R) 2008 R2 Standard SP1 (x64)

    Microsoft(R) Windows Server(R) 2008 R2 Enterprise SP1 (x64)

    Microsoft(R) Windows Server(R) 2008 R2 Datacenter SP1 (x64)

    Microsoft(R) Windows Server(R) 2012 Standard (x64)

    Microsoft(R) Windows Server(R) 2012 Datacenter (x64)
    Microsoft(R) Windows Server(R) 2012 R2 Standard (x64)

    Microsoft(R) Windows Server(R) 2012 R2 Datacenter (x64)

    Microsoft Hyper-V



    Microsoft Hyper-V Child OS is not supported





3. Installation and Uninstallation



    fjsvrmo is installed using ServerView Installation Manager(SVIM).

    SVIM is a setup support tool that installs drivers and high-reliability

     tools needed by the OS on the system.

    About the features and the detail of installing sequence of SVIM,

    please refer to ServerView Installation Manager manual.



    This section explains that how to install and uninstall fjsvrmo manually, 

    and the settings after the installation.



    When installing or uninstalling fjsvrmo, please logon as the user that has

    an administrator authority.

    On the other users, it will be failed.



    fjsvrmo is distributed as a single installation package.

    The package is named as below:



    - PRIMEQUEST_REMCS_Option_Win.exe



      (These parameters also appear in subsequent sections and have the same

      definitions)



    Note) It may be required for OS reboot after fjsvrmo installation.



3.1 Manual Installation



    The descriptions in this section assume that the fjsvrmo package file

    (PRIMEQUEST_REMCS_Option_Win.exe) has already been saved

    in a work directory.


    Perform this operation with the Administrator authority.



    1) Open the working directory using Explorer.



    2) Run the PRIMEQUEST_REMCS_Option_Win.exe and follow

       the instruction on the screen.



    Note) When installing fjsvrmo in the partition which fjsvrmo of the same version is

          already installed, fjsvrmo will be uninstalled.



3.2 Manual Uninstallation



    Perform this operation with the Administrator authority.



    Select and remove "PRIMEQUEST REMCS Option" using the

    "Programs and Features" function in Control Panel.

    When fjsvrmo is uninstalled, all files under 'fjsvrmo installation folder' are deleted.

    So, please save the files if necessary, before uninstall fjsvrmo.

    'fjsvrmo installation folder' can be confirmed by 'Environment Variables' as

    'fjrmo_INSTALLPATH'.



3.4 Manual Updating fjsvrmo



    The descriptions in this section assume that the fjsvrmo update file

    (PRIMEQUEST_REMCS_Option_Win.exe) has already been saved in

    a work directory.



    Perform this operation with the Administrator authority.



    1) Open the working directory using Explorer.



    2) Run the PRIMEQUEST_REMCS_Option_Win.exe and follow

       the instruction given by it.



    Note1) It may be required for OS reboot after fjsvrmo update.





4. To start and stop fjsvrmo



    fjsvrmo can be started in the following two ways:



  - Automatic starting at Operation System boot

    fjsvrmo starts automatically during Operating System boot in partition.

  - Manual Start/Stop by Services of Administrative Tools.



    Select and start PRIMEQUEST Environment Control Service.

    Select and stop PRIMEQUEST Environment Control Service, PRIMEQUEST REMCS Option Service.





5. User Interface



    fjsvrmo provides CLI in partition.






5.1 fjsvrmo CLI Operations



    fjsvrmo provides a CLI in each partition for the following functions:


    - fjsvrmo start/stop command

    - fjsvrmo troubleshooting data collection command





6. Trouble Shooting


    When collecting fjsvrmo information for troubleshooting, please perform the

    following command with the Administrator authority.



    (collecting fjsvrmo information for troubleshooting)

     getormo filename





7. Notes



    Notes for using fjsvrmo 1.0.1.x for Windows2008/2012

    (PRIMEQUEST_REMCS_Option_Win.exe) are as follows:



7.1 If the following registry is set under 20000 (this mean 20 seconds),

    Windows OS is possible to become hung-up in OS Shutdown.

    So please set more than 20000 without fail.(Default value: 20000)



    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\WaitToKillServiceTimeout

    (This registry determines how long the system waits for services to stop

     after OS shutdown.)



7.2 Please select the drive which is formatted by NTFS, when install fjsvrmo.

     It is possible not to start up fjsvrmo normally, when installed to the drive

     letter except NTFS.







8. Restrictions



    None.





9. Release Note



    PRIMEQUEST REMCS Option 1.0.0.x(2014/02/14)

     - Initial version

    PRIMEQUEST REMCS Option 1.0.1.x(2016/04/08)

     - Fixed an issue that might fail in Internal LAN connection with MMB